How should I contact Gleeca to get any support?
1. Chat/Contact Form:
You shall use the Live Chat or Contact Form available on our contact page for any queries related to Gleeca Subscription and Add-on Subscription.
2. Support Center:
(a) Free Support:
By default, you get free support from the Gleeca support center. You can raise a support ticket from your dashboard. You will get a reply from our concierge support team within 24-48 hours.
(b) Premium Support:
If you need expedited support or would like to configure your branch/menu adding etc., we request you to take the “Menu Adding Support Add-on“, which offers support via Zoom. Also, you get a guaranteed response from our support team in 4 to 8 hours. The Premium Support Add-on can be availed as per your need at any time. To know the cost of the Add-on, please visit the pricing page. The validity for the premium support is 365 days.